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Freshwater Coolers, a division of Office Water Coolers
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Naturally Refreshing

CALL US ON 0845 609 0902

Training and accreditations

As customer service is our number one priority, we're passionate about health and safety and training. Providing the highest quality products and service is absolutely essential to our business and a core part of our operation.

We are accredited and hold memberships with a number of industry bodies meaning we adhere to strict hygiene standards and perform rigorous water testing to ensure we deliver the best results every time.


Office Watercoolers are an accredited member of the Water Dispenser & Hydration Association, a national body that represents the water cooler industry in the UK. The WHA's mission is to ensure that its members offer the highest standards of quality, safety and hygiene to the customer together with an unimpeachable product and service. As an accredited member of the WHA, our customers can be assured of:

  • Quality
  • Safety
  • A programme of regular sanitisation and hygiene visits
  • Adherence to a strict annual audit programme
  • Mandatory training in a number of areas such as hygiene awareness
  • Environmentally friendly practices
  • An understanding of the benefits of hydration

Water Regulation Advisory Scheme (WRAS)

The purpose of WRAS is to contribute to the protection of public health by preventing contamination of public water supplies and encouraging the efficient use of water by promoting and facilitating compliance with the Water Supply (Water Fittings) Regulations.

Our engineers and route sales managers ensure that we work to standards for fittings and equipment that are WRAS approved. This means that they comply with all relevant Regulations and Byelaws, so you can relax, knowing that your bottled water supply, or plumbed in dispenser has been correctly installed and maintained.

SafeContractor Scheme

Last but not least, we are also members of the Safecontractor scheme, the fastest growing health and safety assessment scheme in the UK. Being Safecontractor accredited means you can be sure we've got your health and safety covered.

All of our engineers and route sales managers

have been trained to high levels in Food and

Water Hygiene. In fact, our training exceeds

the requirements of our national body,

the BWCA (British Watercooler Association).


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Safecontractor logo

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0845 609 0902

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Safecontractor approved

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WHA accredited member

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Proud supporters of WaterAid - bringing clean water & sanitation to communities across the globe.